In addition, the AndalusianAgency for HealthcareQuality is also an organization that creates knowledge about quality in the health sector : such knowledge arises from the research work carried out by the Agency ’s professionals as well as from the assessment processes, which become a valuable source of information to collect good practices, recommendations and common areas for improvement, as well as scientific knowledge that, through research, serves as basis for ACS’s own projects, resulting in a huge scientific production. With the aim of fostering excellence in all the services related to health care and welfare, ACS is involved in several projects, which receive financing via management orders, agreements and/or other specific grants.
Values Commitment, Transparency, Credibility, Comprehensiveness, Scientific and Methodological Rigor, Creativity, Autonomy, Public Service and Sustainability. The main activity of the AndalusianAgency for HealthcareQuality is the certification of the services provided by organizations regarding health and social welfare of the population.
We help to provide an even safer health care, offering tools for the improvement and training related to patient safety and risks management, as well as recognizing the organizations committed to the implementation of safe practices. We recognize the quality and safety of health applications with the seal Appsaludable, and we work on creating innovative solutions for the improvement of healthcare processes via mobile technology.
We create and disseminate knowledge that arises from the research work carried out by the Agency ’s professionals as well as from the assessment processes, which become a valuable source of information to collect good practices, recommendations and common areas for improvement. We provide services connected with external technical assessment of certification and accreditation processes developed by other organizations, such us the assessment of European Reference Networks for rare diseases (Ernst), at the request of the European Commission; or the assessment of Reference Centers, Services and Units within the Spanish Health System (Courses), at the request of the Spanish Ministry of Health, Consumer Affairs and Social Welfare.
The ACS model has been adopted as the official model of Portugal for the certification of health institutions and services, following the agreement signed in 2010 with the General Directorate of Health. The Andalusian agency for HealthcareQuality has various active collaboration agreements with international entities that operate in the health and social services sector.
Aim: Fostering the continuous improvement of professionals, encouraging their involvement in a certification process according to the quality standards included in the certification program for professional competencies of the AndalusianAgency for HealthcareQuality. Aim: Boosting the creation of knowledge in healthcare quality that may be transferred to the health system, patients and health professionals, and may promote the excellence in the healthcare services and social welfare.
Collaborating Institution: National Commission of Hospitals Accreditation (Cones) Aim: Definition of the framework for the cooperation between the signatory institutions in matters of healthcare quality, knowledge management, competencies, certification, continuing training received by Spa professionals (Andalusian Health Public System), patient safety, and research.
Aim: Technical assistance for the validation of the methodology used in the design of competency maps. Promoting academics, students and researchers exchange through joint projects carried out in the areas established as Internships, Degrees, Seminars, Workshops, etc.
Collaborating Institution: University Autonomy de Nuevo León Aim: Increasing the academic cooperation in matters of research and culture between ANL and ACS.
Aim: Ensuring cooperation between signatory parties for the development and sharing of the certification and health certification model, and sharing the Patient Safety Observation Model, both developed by ACS. This cooperation will respect the nature and the organization of both signatory parties’ health systems.
Collaborating Institution: Minister the Sauce de Portugal Aim: Definition of the framework for the cooperation between the signatory institutions in matters of healthcare quality, knowledge management, competencies, certification, continuing training received by Spa professionals (Andalusian Health Public System), patient safety, and research.
We assess and acknowledge the quality of different elements from the healthcare and social services system through granting certification marks and seals. Our experts assess the quality of centers providing healthcare or social services.
ACS offers 17 certification programs aimed at bodies in different fields and different levels of care, ensuring the methodological rigor, technical independence, impartiality and confidentiality of the information. ACS has been a pioneer in developing certification programs for professionals working in health organizations.
ACS accompanies professional along the path of analysis and improvement that leads to certification, ensuring methodological thoroughness, technical independence, impartiality and confidentiality. We acknowledge centers that use WHO safe practices in surgery, such as the WHO Surgical Safety Checklist.
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